Ravalli Broadband, LLC
Effective Date: November 19, 2024
Purpose of This Policy
At Ravalli Broadband, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information. Our practices are transparent, straightforward, and designed to safeguard your data at every step of your journey with us. By using our services, you agree to the terms outlined in this policy.
Minimal Data Collection
We respect your privacy by collecting only the information necessary to manage your account and provide reliable service. Ravalli Broadband does not monitor or track your internet usage or web traffic.
The personal data we collect is limited to:
Contact information (e.g., name, address, email, phone number).
Billing history and payment details.
Information about the services you subscribe to.
How We Use Your Information
The information we collect is used solely for the following purposes:
Account Management: Ensuring your account is up to date and functional.
Service Provisioning: Delivering the services you subscribe to without interruptions.
Customer Support: Providing timely assistance and resolving service-related issues.
We do not sell, share, or distribute your personal data to third parties for marketing purposes.
Security of Your Data
Ravalli Broadband employs industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption of sensitive information.
Regular audits of our systems and practices.
Restricted access to personal data by authorized personnel only.
While Ravalli Broadband secures its network and the information we collect, customers remain responsible for the security of their personal devices and home networks.
Transparency in Data Practices
We believe in full transparency when it comes to your data.
Your Right to Know: You have the right to know what information we collect and how it is used.
Data Access Requests: You may request access to review or update the information we hold about you at any time.
If you have questions about your data or wish to understand our practices further, our team is here to provide clear and detailed explanations.
Legal Compliance
Ravalli Broadband complies with all applicable federal regulations concerning the collection, use, and protection of personal data.
Legal Requests: We respond to legal obligations such as subpoenas or court orders in accordance with the law while striving to protect your privacy within these requirements.
Montana State Regulations: Although Montana has no specific state privacy laws, we adhere to best practices and remain vigilant in protecting your data.
No Hidden Data Practices
Ravalli Broadband does not engage in hidden data collection or intrusive practices.
No Tracking: We do not monitor your browsing history, downloads, or online activities.
No Embedded Software: There are no trackers or monitoring software embedded in our services.
Our commitment is to provide a fast, reliable, and private connection without compromise.
Customer Rights and Control
You remain in control of your personal information.
Review and Update: If you wish to review or update your data, simply contact our customer support team.
Data Deletion: You may request the deletion of your personal information, and we will ensure this is handled responsibly.
Ravalli Broadband is committed to respecting your rights and handling your information with care.
Contact Us
For questions about this policy or to request access to your personal data, please contact us at:
support@ravallibroadband.net